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Shipping & Returns

Shipping:

We offer shipping all over the world. 

We ship all items via USPS. All items are shipped in flat rate envelopes that can accomodate up to 5 items (not counting koozies, which we can always find room for!). Once your order is shipped, you'll receive a tracking number.

Orders for koozies alone will be shipped via letter, and will not be trackable.

Shipping times are 3-5 business days for domestic US deliveries, and 7-14 business days for international deliveries. 

 

Returns, refunds and exchanges:

  • We are unable to offer exchanges on items, so please choose carefully.
  • We offer returns and replacements for defective items, broken or missing items. We do not offer refunds for change of mind.

  • Refunds are evaluated on a case by case basis, but we try to look after out customers as best we can. 

  • Contact us at shop@jesspryles.com prior to returning any items and within 28 days of purchase.

  • International items cannot be returned or exchanged.

  • If a package is unclaimed you may have to pay a handling fee.

  • Customer is solely responsible for entering correct shipping address

For all other queries, please email shop@jesspryles.com